If you purchased FitFast directly from our website and were presented with the money-back option during checkout, you are eligible for a refund if you do not achieve visible results with our program, subject to the following conditions:
- You must contact us within 30 days of your initial purchase date.
- For the 7 day trial plan: You must have followed our program for at least 3 consecutive days within the first 30 days after your purchase.
- For the 1 month plan: You must have followed our program for at least 7 consecutive days within the first 30 days after your purchase.
- For the 3 month plan: You must have followed our program for at least 14 consecutive days within the first 30 days after your purchase.
- You must be able to demonstrate that you have followed the program according to the requirements detailed below in the section “How to Demonstrate That You Have Followed the Program”.
How to Demonstrate That You Have Followed the Program
To show that you have followed the program, you must fulfil all of the following conditions:
- Provide screenshots from the FitFast app showing that you have adhered to the fasting plan and used the app to track your activity, water-intake, meals and weight.
- Submit your request for a refund through this link, don't forget to add the screenshots.
- We will review your application and notify you (via email or other means) whether your application is approved or further information is needed.
Important Statement
Please note that only the fulfilment of the above requirements entitles you to receive a refund under the Money-Back Guarantee. This Money-Back Guarantee does not apply to any other instances.